Cookie Policy
Effective Date: 13 May 2026
Last Updated: 13 May 2026
1. Introduction
Fluide Group SAS ("Fluide," "we," "us," or "our") uses cookies and similar technologies on business.fluidegroup.com and within the Fluide Business platform. This Cookie Policy explains what cookies are, how we use them, your choices, and how cookies support a secure and personalized experience.
Fluide Business is a unified platform where organizations manage people, payroll, books, stock, payments, finance, reports, workflows, records, and trust from one connected workspace. Cookies and similar technologies help us secure sessions, remember preferences, support language selection, understand performance, and improve the Service.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website or use an online service. Similar technologies include local storage, session storage, pixels, tags, SDKs, and device identifiers.
Cookies can be:
Session cookies: Deleted when you close your browser.
Persistent cookies: Stored for a defined period or until deleted.
First-party cookies: Set by Fluide.
Third-party cookies: Set by trusted providers that help us operate, secure, analyze, or improve the Service.
3. Types of Cookies We Use
| Category | Purpose | Examples |
|---|---|---|
| Essential cookies | Required for the website or platform to function. | Session identifiers, CSRF protection, load balancing, secure routing. |
| Security cookies | Help protect accounts, workspaces, and data. | Authentication support, suspicious login detection, fraud prevention, rate limiting. |
| Preference cookies | Remember choices that improve your experience. | Language preference, region, interface settings, cookie consent choices. |
| Analytics cookies | Help us understand how visitors use the website and improve content. | Page views, referral source, aggregate usage trends. |
| Performance cookies | Help measure reliability, speed, errors, and Core Web Vitals. | Performance metrics, error monitoring, latency data. |
| Marketing cookies | May be used, with consent where required, to understand campaign performance or show relevant content. | Campaign attribution, remarketing tags, social pixels where enabled. |
4. Specific Cookies and Similar Technologies
| Cookie or Storage Name | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| session_id or auth_session | Fluide | Essential / Security | Supports secure login sessions where applicable. | Session or limited persistent period. |
| csrf_token | Fluide | Security | Helps protect against cross-site request forgery. | Session. |
| fluide_locale | Fluide | Preference | Stores selected language preference. | Up to 1 year. |
| fluide-business-locale | Fluide local storage | Preference | Stores selected website language in the browser. | Until cleared or changed. |
| preferences | Fluide | Preference | Stores interface choices and consent preferences where available. | Up to 1 year. |
| _vercel_analytics | Vercel | Analytics / Performance | Supports website analytics and performance measurement where enabled. | Session to 1 year. |
| _ga and related identifiers | Google Analytics | Analytics | Helps measure website usage where Google Analytics is enabled and permitted. | Up to 2 years. |
| campaign identifiers | Fluide or advertising partners | Marketing | Helps measure campaign performance where enabled and permitted. | Varies by provider. |
Actual cookie names, providers, and durations may change as the Service evolves. We will update this policy when material changes occur.
5. How We Use Cookies
We use cookies and similar technologies to:
Keep the website and platform working correctly.
Support secure sessions and authentication.
Protect against fraud, abuse, unauthorized access, and security threats.
Remember language preference and interface settings.
Understand aggregate usage and improve page performance.
Measure errors, latency, and reliability.
Improve content, navigation, and conversion flows.
Support marketing measurement where enabled and permitted.
6. Your Cookie Choices
You can manage cookies through browser settings, device settings, or the website's consent controls where available.
Most browsers allow you to:
View and delete cookies.
Block third-party cookies.
Block all cookies.
Clear cookies when closing the browser.
Use private browsing modes.
Please note: disabling essential or security cookies may prevent login, session management, workspace access, or secure use of the Service. Disabling preference cookies may reset language or interface settings. Disabling analytics cookies reduces our ability to improve the website.
7. Analytics and Performance Providers
We may use Vercel Analytics, Google Analytics 4, or similar providers to understand website performance, page views, referral sources, browser types, device categories, and aggregate usage trends.
Where required, analytics cookies will be used only with consent. We configure analytics tools to minimize unnecessary personal data collection where reasonably possible.
8. Third-Party Cookies
Some third-party providers may set cookies when they support website functionality, scheduling, customer support, embedded media, analytics, security, payments, or integrations. Examples may include hosting providers, analytics providers, payment processors, support tools, scheduling tools, or embedded content providers.
We do not control third-party cookies. Please review the relevant provider privacy and cookie notices.
9. Do Not Track and Global Privacy Signals
Some browsers offer Do Not Track or global privacy controls. Because these signals are not standardized in every jurisdiction, our response may vary. Where legally required or technically feasible, we honor recognized consent and privacy choices.
10. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in technology, legal requirements, or our practices. The "Last Updated" date shows when this policy was last revised.
11. Contact Us
If you have questions about this Cookie Policy or our use of cookies, contact:
Email: legal@fluidegroup.com
Data protection: dpo@fluidegroup.com
Support: support@fluidegroup.com
Postal Address: Fluide Group SAS, Douala, Cameroon
12. Summary Table of Cookie Categories and Control
| Category | Required? | Can be disabled? | Consequence of disabling |
|---|---|---|---|
| Essential | Yes | Not through Fluide settings | Website or platform may not function. |
| Security | Yes | Not recommended | Login, fraud prevention, or workspace protection may be affected. |
| Preference | No | Yes | Language and interface choices may reset. |
| Analytics | No | Yes | Reduced ability to improve the website. |
| Performance | No | Yes where not essential | Reduced ability to monitor reliability and speed. |
| Marketing | No | Yes | Less relevant campaign measurement or advertising. |
Fluide Group SAS - Transparent about how we use data.